Saturday, December 16, 2017
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This policy is intended to enable the Municipality of Magnetawan to promptly and effectively address program and service delivery concerns raised by members of the public. The policy will assist us in providing excellent service to the public, and it will contribute to the continuous improvement of Municipal operations and service standards.

Magnetawan strives to reduce customer dissatisfaction by:

  • providing a timely and accurate response to complaints; and
  • using complaints as an opportunity to improve program and service delivery issues

Please download a full copy of the complaints policy here, which includes the complaint form and instructions for completing and submitting a complaint.

For further information, please contact:

Andrew Farnsworth, Clerk-Administrator

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705-387-3947

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Phone: 705 387 3947
Fax: 705 387 4875  
Office Hours : Mon-Fri
9am-Noon 1pm-4:30pm

Latest Articles

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    Wednesday, December 13, 2017 at 1:00 P.M.  Magnetawan Community Centre      ...
  • Nov 22nd 2017 Agenda
    AGENDA - Regular Meeting of Council Wednesday, November 22, 2017 at 1:00 P.M. Magnetawan Community...
  • Oct 25th 2017 Minutes
    The regular meeting of the Council of the Corporation of the Municipality of Magnetawan was held at the...
  • Nov 8th 2017 Agenda
    Wednesday, November 8, 2017 at 1:00 P.M. Magnetawan Community Centre                                                             ...
  • Oct 10th 2017 Minutes
     The regular meeting of the Council of the Corporation of the Municipality of Magnetawan was held...
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